Privacy Policy
Pixel Protocol Pty Ltd (ABN 86 703 551 188) ("Pixel Protocol", "we", "us") respects your privacy. This policy explains how we handle personal information through this website and our apps. Where an individual app collects additional information, its App Store and Google Play listing and any app-specific notice will describe it.
Information we collect
- Information you send us: if you email us, we receive your email address and whatever you include in your message.
- Website usage: this website does not use advertising or tracking cookies. Our hosting provider (Cloudflare) may process technical data such as IP addresses to deliver and secure the site, and we may use privacy-friendly, cookie-free analytics that report aggregate visit counts.
- App data: our apps are designed to collect as little personal information as possible. Any data an app collects, and why, is disclosed in its store listing privacy details.
How we use information
We use information to respond to enquiries, provide and improve our apps and website, keep our services secure, and meet our legal obligations. We do not sell your personal information.
Sharing
We share information only with service providers who help us operate (for example hosting, email and app store platforms), when required by law, or with your consent. Purchases are processed by Apple or Google under their own privacy policies; we do not receive your payment card details.
International storage
Some of our service providers may store or process information in other countries, including the United States. We take reasonable steps to ensure they protect it appropriately.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and take reasonable steps to protect it from misuse, loss and unauthorised access.
Your choices and rights
You can ask to access, correct or delete personal information we hold about you by emailing info@pixlprotocol.com. Depending on where you live (for example the EU, UK or California), you may have additional rights under local law, and we will honour valid requests.
Children
Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes
We may update this policy from time to time. The "last updated" date above shows when it was last changed.
Contact and complaints
For privacy questions or complaints, email info@pixlprotocol.com. If you are not satisfied with our response, you can contact the privacy regulator where you live.